They help you understand how the candidate interacts with people and the work environment. Tell me about your previous work experience as a receptionist. I check my calendar for any meetings or appointments, so I can be aware of them, and get coverage on the front desk if necessary. ask the right questions to be able to understand and meet the customer's needs. Declining a job interview is sometimes the right choice. This complete list of good questions to ask will help you draw up your own list of questions. Searching for a job isn’t easy work. Customer Learn about interview questions and interview process for 34 companies. Top 36 front desk dental receptionist interview questions and answers 1. customers. What They Want to Know: The interviewer wants to know what type of environment you worked in, how it compares with the company you are interviewing with, and whether you are comfortable working in small and/or big workplaces. As the receptionist at ABC Financials, I was the first person for customers. Describe your level of proficiency in the various programs you have worked What They Want to Know: The interviewer wants an overview of your customer service experience—how many years, specific examples, and which skills you are comfortable using to resolve problems. Can you give me an example of where you used your initiative in your 3. Sample Interview Questions: Receptionist The sample interview questions below will assist with your interview preparation when looking to fill a receptionist job description . Top 10 Receptionist Interview Questions and Best Answers, 10 Typical Questions Asked in a Receptionist Interview. Best Cities for Jobs 2020 NEW! By the end of the call, she was much calmer, and apologized for her earlier harsh words. The best way to handle the dislike question is to refer to the absence of I'm comfortable working overtime a few times a month, so long as I have a day's notice beforehand. Expect behavioral interview questions that evaluate the 5 key competencies required for success as a school secretary including: Organizational Skills Strong organizational and planning skills are essential for the complexity and number of tasks a school secretary must perform. For example, you can ask about the patients they have, abut the computer software they use for scheduling appointments, about their business hours, about the traffic connection to the place, the next step of the hiring process, etc. Questions to Ask When Interviewing a Dental Receptionist. You are here: Home 1 / Latest Articles 2 / Sales & Marketing 3 / Top 19 Receptionist Interview Questions & Answers last updated December 14, 2020 / 12 Comments / in Sales & Marketing / by renish 1) Explain the role and responsibility of receptionist? If you get the job, you’re going to be the frontline person and it’s important to show the employer your professional image. What do you like and dislike about working as a receptionist? receptionist job opportunity. I also had a lot of administrative responsibilities: I managed the calendars of those VPs, arranged their business travel, and helped create and refine PowerPoint presentations and other materials to distribute at events. What They Want to Know: If you are not willing to work overtime, say so. That's why I always make sure to greet people with a smile on my face and make sure all customers feel like they've got my full attention. I begin every day by making a list of everything I need to accomplish. with the company and co-workers. Interviewers will expect you to ask questions. Tell me about your customer service experience. What They Want to Know: How you organize your day is not really the point. The receptionist interview questions you can expect are likely to be a If they seem frantic or act rudely, then it can feel later like your food just doesn't taste as delicious. Your dislikes should not relate to the job opportunity requirements. In your answer show how you 3. You can find a comprehensive list of employee strengths here. Does the company offer any training opportunities for employees. Asking good questions shows a level of professionalism and interest that employers look for in … Describe the type of information you were expected to provide and to whom. How have you gone beyond the confines of your job description? Discuss how you prioritize your tasks each day to meet As a doctor's office receptionist, I often dealt with frustrated patients on the phone. efficiently to these queries. When I start using a new program or application, I usually find that most of my questions can be answered with an online search, although I do appreciate getting a tutorial from a co-worker, too. Common Interview Questions and Answers. 6. Tell me about a recent situation where you had to handle a difficult customer? In my job, communication is key, so I'm constantly answering the phone and checking my email for new requests, then updating my to-do list with follow-up tasks accordingly. 4. This is your opportunity to highlight your suitability for the job. 3. Having a heads-up makes it easier for me to rearrange my plans. Standard Receptionist Interview Questions. Coming up with interview questions that will really tell you something about your candidates can be more difficult than it seems. You could also be asked how you responded to criminal or unethical activity. Discuss the steps you took to find out information How do you keep your daily schedule organized? one or two areas of weakness and discuss what you are doing to improve That's small enough that we started to feel a bit like a family. A prospective employer will be drawn to a confident, self-assured person. Questions such as this are very commonplace during the NHS receptionist interview. Because of ever-increasing technological advancements in the workplace, receptionists must also have strong technical skills. This technique requires decent storytelling abilities and is a method of outlining how you solved a problem by using your unique skill set. What systems do you use to schedule and keep track of Job Interview Question 12: Do you have any questions to ask? In many ways, a receptionist is the physical representation of the organization, and so it becomes critical for the organization to find the best candidate for the position (and this is why we’ve chosen to write an entire article on receptionist interview questions! on them. Discuss your ability to listen closely, to Asking good questions shows a level of professionalism and interest that employers look for in job candidates. All interview questions are not used equally, but the 16 interview questions below are some of the most common interview questions and answers in America. 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