Philips Hue bulbs have been voted among the best lights that provide your home with natural and beautiful blending lighting altogether. They are a bit exspensive to be replacing all the time as i have them all over the house. I assumed bulb blown. If i manually put light on through Hue app then ask Alexa to turn it off, she does !?! In the Philips Hue Bluetooth app, go to settings, manage lights, and in the specific light, you will be able to reset the light or delete it from the app. Smart speakers are used in many households for controlling smart lighting products. Bluetooth doesn’t require a Bridge at all; you can simply open the Hue Bluetooth app and connect your bulbs that … Philips Hue uses ZigBee and with that there is a need for the Hue bridge to talk to these bulbs, however now they have made things even easier with the release of new bulbs that have Bluetooth built in, this means there is no need for a bridge. Method B involves connecting via the bridge ... you simply need the Philips Hue Bluetooth app (‘Hue BT’). The only option I have not tried is entering the Serial #. The fact of the matter is that most technology these days has its hiccups and occasionally fails. They are connected to a hue bridge (version 2) and and Amazon Alexa. Your email address will not be published. Such a waste of time, not happy!!! It is in a lamp with no dimmer. I have to press the button on the bridge every 5 minutes. hello try resting your cellular network data setting …I had this same issue and that fixed my problem, Does anyone got Hue lights connected to both a “Hue dimmer” switch and Amazon Alexa? When I’m finished with entry, there is no “SEND” button. I have unplugged and started over and pushed the round center button to try to connect the bridge to the app but no luck. Read: Our full guide on how to connect Alexa to Philips Hue here. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. There are only certain area you can cut the strip. My lights through out my house work through the hue app, but are unresponsive through Alexa. It would turn on and stay on for a few seconds and then turn off, leaving the room in total darkness. Make sure that your hue bridge lights are solid and not flashing. Note that this includes deleting all the settings on the device and creating new and fresh settings. Make sure your hue bridge is connected directly to your. Philips Hue, now under the Signify banner, released a host of new and updated lights and smart home devices Thursday, adding Bluetooth connectivity … You only have "tighten measures" if the two first methods did not work. Therefore I do not want to use any scene/routine that is timer related. Compare the features for Bluetooth vs. Zigbee (the bridge); You'll notice that among other limitations, the range of Bluetooth is about one room, while Zigbee can typically cover the whole house. Then make sure to download the latest version of the Philips Hue app which you can find in the App Store or the Google Play Store. away from the hub and nothing …, The lightstrip was working OK through Bluetooth but, that’s now stopped working too so I’m a bit stuck with what to do now …. I do own multiple bridges but the Hue app does not support it. b. Sounds faulty, probably best to contact Philips. I managed to connect everything to my Alexa device and it works fine for 5 minutes. Sometimes it connects, sometimes it doesn't. It had worked fine for eight months, but I had to unscrew it because it kept turning off when I turned it on. I have two Asus AC3100 routers in AIMesh mode. Still “unable to connect.”. Any suggestions? Thanks in advance. Did you figure this out? If it is the case, disconnect that device and try again. That did not work. These issues are quite common and are easy to fix too. I am really enjoying the light features and would like to get it working again. MG. Did you cut the strip in the ‘cut zone’? Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Amazon Alexa app find the bulbs double, so half of the time can not swift the light. What is the fix? Hue Bridge Connectivity Issues Hue Iris If you are unable to connect to your hue bridge, there's a few things we need to confirm first. The Hue Bridge requires that your router supports UPnP (Universal Plug and Play). You should ensure that your phone or tablet that has the Hue app on is connected to the same network that the Hue bridge is on. Same light flickering on another outlet. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. Factory reset your Google device Factory reset your Philips hue bulb using the Philips hue bt app BUT DO NOT SET IT UP WITH THE PHILIPS HUE BT APP. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. I’ve added the hue skill and redone the advice here a few times but nothing seems to allow me to switch the thing on or off vocally. If the bulbs are not connecting after a successful addition, check whether the bulbs are turned on. But if for some reason it doesn’t and all else fails then you can do the following sequence. Can’t change or fiddle. If you are using the Amazon Echo, then you’ll need to ask Alexa to turn off the lights and turn them back on again. What else can I try? Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. S/N 910C98. I have both in my home and sometimes they both become unable to connect with the Hue lights. Occasionally one of the spot lights does not turn on first time via the Alexa voice command, but when you repeat the command it often corrects it. I even added the IP address in the search also with no luck. If you encounter problem with pairing or connecting your Philips Bluetooth speaker with your smart phone, try the following. Check that the ethernet cable is securely connected to the bridge and your router. This is … However they will all turn on if I use the Alexa app and also the Philips hue light switch. My Hue is having issues. Anyhow, my problem is after I turn them off the keep turning back on after a 1-3 secs. Connecting your Hue Bridge to your network. Your email address will not be published. If you ever experience any of the above issues with your Philip hue bulbs, follow the listed solutions to solve the problems. My apartment is filled with hue bulbs. Is there a way to “reset” the light? what can I do for this? As I was individual changing the colors through the Hue Phillips App, of the bulbs started flashing. In the meantime, this post should help you resolve any connectivity issues that arise with your Philips Hue. By comparison, installing and connecting Philips’ new Bluetooth Hue bulbs couldn’t be easier. Then make sure to download the latest version of the Philips Hue app which you can find in the App Store or the Google Play Store. This was working this morning at 6:30am and now at 3:15pm it does not work at all. Kevin Noyes is the founder of this website and a smart home tech enthusiast fascinated by the power of connected devices. That happened to me recently with my own Philips Hue lights. It is in a desk lamp, not a dimmer switch. I have to unplug it and reconnect. It’s in the adjacent room to the hub and I’ve searched multiple times, tried putting in the serial number and searching, tried moving it so it is 30cm (yes, 30 centimetres!) diysmarthomeguide.com is a participant in the Amazon.com Services LLC. After a few seconds, you should see the lights and you can then assign that light to a room by tapping the checkmark. My daughter has a strip that was shortened (and cut in the correct zone) The middle light is the only one that will change colors while the outside two just stay lit brightly lit white. It’s not found either. Hello. You need to connect hue to your home wireless network…. At these prices, Hue with Bluetooth bulbs cost the same as standard Hue lights. Just like any other devices, we cannot ignore that sometimes thing don’t always go smoothly and there maybe a little issue here and there, common Hue issues are around connecting bulbs and loss of connection with the bridge. Hasn’t stopped. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs. II looked to see if it was something through that app IFTTT but we don’t have anything on there doing anything with the lights? I have followed all set up instructions, “discover device” instructions. I just ran into this same problem. Using the Hue dimmer is fine, however you will face an issue using a traditional wall dimmer and this could be the causes of the buzzing and flickering. I am having the issue where my HUE is connected – all lights blue and the app being used to control the HUE is the Philips Hue app for IOS 13.5.1. She tells me to check the hub connection which I have. There is only a large purple Philips rectangle where one would expect to find a “SEND” button. We have rounded up some of the common issues people face when using different types of Hue bulbs and how to resolve these problems. I have one bridge connected to one router. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. After 5 minutes my Hue Bridge 2.0 disconnects completely and cannot be reached via any apps or meethue.com unless I press the button again. Do note that your bridge does not require an internet connection, your hue lights and app will all work fine without this. I have multiple Alexa devices (Amazon & Sonos). Just installed a lightstrip +1 and the latest bridge so I can swith the under cabinet lights on and off via voice commands. This is an ongoing problem for Hue to solve but I frankly don’t think they care as long as they can sell their system otherwise they would at least explain the problem. ). Believe me, I know….been there, done that. It won’t come on at all and appears completely dead. As soon as I unplug it, even when turned on it turns off. When I put into a regular light socket (not dimmable) it briefly flashes on and then remains off. Open google home app and set up bulb through that as instructed (fingers crossed it works for you guys) Then you can go set up the bulb with the Philips hue app so that you can update the firmware when needed. This number can be smaller with interference from walls and other wireless devices. Here are a few steps to take when your hue bridge won’t connect: Ensure that your hue bulbs are near each other so that they can receive signals from other bulbs and the Hue Bridge. Side Note: If your Hue Bridge and Amazon Echo are on the same wireless network then it should be an easy pair up. It my bulb faulty? If when powered on at the switch it doesn’t light then contact Philips reading a replacement under warranty. AFTER FAVTORY RESET CLOSE APP. (On, Off, etc) however the app is not physically turning the lights on or off even though it is reporting that it is. Next, connect it to your router using the included network cable and you’re going to look for three blue lights (A, B and C in the diagram above). Philips has updated the Hue line with Bluetooth-equipped bulbs replacing the Zigbee-only ones, but they still need the Hue Bridge to work with HomeKit. Plug the bulb back into its socket and ensure bulb is turned on, before hitting continue button. How To Make Your Dumb Air Conditioner Smart, How To Mount Blink XT and Blink XT2 Cameras, How To Make Your Dumb Blinds Smart (DIY Smart Blinds), Register Your Robot & Get 15% Off Your Accessories Purchase, Google Home and SmartThings : Everything You Need to Know. If you switch on all of your Hue bulbs and reset the brightness level it should fix the problem. Any idea why Alexa keeps “forgetting” that hue lamps are dimmable? First of all Hue “help” is an abysmal failure. *. What is the solution to this problem? This site is owned and operated by Kevin Noyes. What else could be the problem? When I first connected the bridge everything worked fine. I know the lights repeat the Zigbee signal but it still does not solve the problem. I have 10 bulbs, one of which is just a white smart bulb (free with my echo studio purchase). Also, make sure the bulbs are near each other for them to receive signals from other bulbs and the Hue Bridge. It will turn on and off and the two others do nothing. On your smartphone, delete the headphone from the device list under Bluetooth. In fact, you can set up Hue bulbs using voice control on a recent Echo device (Amazon Echo Dot third-gen, Echo Plus first or second-gen, or the latest Echo Show). The other six can’t seem to be found, even when two of the lights in questions are literally sitting RIGHT NEXT to the bridge. The one in the desk lamp, right next to where I work, is buzzing and flickering. I was able to tell Alexa to turn the individual rooms on with no problem until this last week. when I first bought the lights a few months ago from JB Hifi they worked fine but for a while now they can’t produce green or light blue.. they just go white. Sometimes the hue bridge may automatically stop to work due to various causes like the settings and so on. You can either move the bulb closer to the hub to set up and then position where you originally want it, or you can enter the serial code for the bulb as below. Look closely and note it down. Basically, you’ll either need to check your dimmer switch for any defects, pick up the aforementioned dimmer switch or replace the Hue bulb. It took us a while to figure this out, but luckily there’s an easy fix! I have created a group called “iving room lights”but it will not allow me to control the lights when I attempt to switch them on together either by voice or via the app, it’s as though it’s not recognised. 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