Only the latest review will count in the company's TrustScore. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … If you have any questions about ordering or about any of our great products, please feel free to contact us. Find your next job in the luxury and fashion industry. I would not shop at LV again and would not recommend to anyone. LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. Tried to purchase a bag that was out of stock on the website. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Monday to Saturday: 9am - 7pm; Sunday: 9am - 5pm (London Time) Ukraine (380) 44 459 7370 . Louis Vuitton: Poor customer service, staff are rude - louis vuitton customer louis vuitton customer service uk email service See 96 traveller reviews, 36 candid photos, and great deals for London, UK, at TripAdvisor. LOUIS VUITTON Official USA Website - Louis Vuitton answer all your questions about our Products, your MyLV Account, How to Contact us and more in our Product Care section. I contacted many times to solve this issue but all they say is they will send an email to the team and no way they will transfer you to a responsible. Skip to main content . Idk if it’s the Virgil deal but it’s annoying . Will have to wait 24 hours till someone gets in touch. 2. There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. Can’t wait to wear it! Terrible Customer Support process! Absolutely fuming with the poor service received, taken 16 days to tell me that nothing can be done. LOUIS VUITTON Official International Website - Explore the World of Louis Vuitton, read our latest News, discover our Women and Men Collections and locate our Stores Can we help you? Louis Vuitton has been closely associated with various celebrities from different fields so as to position itself superior to its competitors. So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. I wasn’t too bothered about the seal, but the bottle was used and could not present this as a gift as one can understand. We're a team of real people who love fashion as much as you! Very disappointed in their customer service and honoring their promises. Never ever buy from them again. Subscribe to receive updates, access to exclusive deals, and more. I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. Customer Service (Former Employee) - San Francisco, CA - September 30, 2020. Email Support: cs@luxedh.comPhone Support: 888-925-3424Fax: 855-848-2880Live Chat: Please find the pop up window at the bottom right of your browser. We are committed to providing the best products and friendliest customer service. Having just written a negative review for a recent purchase from Maxmara.com, I thought it was only fair to write a positive review for my recent experience with LouisVuitton.com! Travelled approx over 200miles, was a gift for a friend for his special day. This service is a free service and can be requested in any Louis Vuitton store, online at www.louisvuitton.com or over the phone when placing an order via our Client services. Sunday: 10am - 5pm (Vienna Time) Louis Vuitton will arrange the pick-up of your item(s) with our carrier from your preferred address. I purchased two items in July 2020. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! Please follow the following process: 1- CALL CLIENT SERVICE TO NOTIFY US OF THE EXCHANGE You will receive an email confirming your return request as well as all pick-up details, and a delivery label. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. LOUIS VUITTON Official Website United Kingdom - Find all information about Product Care in our Client Services section. We're a team of real people who love fashion as much as you! Commandez en ligne sur le Site Officiel France LOUIS VUITTON - 2 I was advised they don’t have the cologne I want in stock, and could get a refund or an exchange for something else or order again via online and we shall send out the scent in post. LOUIS VUITTON Official USA Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores LOUIS VUITTON Official Website United Kingdom - Contact Louis Vuitton Client Services' advisors for assistance . LOUIS VUITTON Official Europe Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections from The Netherlands, Austria, Belgium, Finland, Ireland, Monaco, Luxemburg and locate our Stores. Executive Committee; Board of Directors; Executive Committee. The order that I placed was not delivered by the promised date. There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. Accédez à notre large choix de sacs bandoulière, sacs porté croisé en cuir, toile Monogram ou Damier, pochette femme. Next day, I got phonecall to say payment did not go through and they would have to send link again. UK (44) 20 799 86 286. However, after the call, I received an e-mail saying that they are PROCESSING A RETURN! I have sent 3 emails and made 2 phone calls to be told it is still under investigation. When I arranged collection for the new year present, surprisingly they send us away saying that the item is’t arrived yet and to check again in the new year!!! Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Security measures have been employed to ensure security and confidentiality of visitors’ data. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. Busy working I missed the email until later and link was expired. We strive to return all messages within the hour of receipt during our regular business hours. Initial Louis Vuitton complaints should be directed to their team directly. Our client advisors will be delighted to answer your ... Should you require information or help, please contact our Client Services. Each visitor may also refuse, at no cost, to be contacted by Louis Vuitton Malletier, in which case he/she will no longer receive details on Louis Vuitton products or services. It seems to me, that I would have solved the problem faster if I bought the bag in Zara. Spent 3 phonecalls totalling over and hour trying to rebook. Our advisors will be delighted to answer your questions and provide you personalized advice I have no issues with Louis Vuitton with the customer service. Ship to : New Zealand. LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. They need a lesson from Gucci... no comparison to Gucci for luxury items. Skip to main content. While we do not provide a leather goods warranty for our products, complimentary repair or alternate resolutions may be offered based on the specific assessment of your item if it displays an issue specifically related to the way it was crafted. Had no correspondence in 2 weeks from her. Press down arrow to move through the drop down and press the tab key inside the drop down to go to the sub menus. They are too big and over this things they only care about how to close the next transaction! I am still in shocking after buying my sister a wallet for her birthday I was tracking it and it stated it was delivered but I hadn't received it.Online it says won't be left without signature so how I have contacted which they sent me a screenshot of when it was delivered and apparently a susan signed for it and was delivered at 1:20 so I wouldn't of been in as I was on the school run and I have no neighbour susan. Skip to main content. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. However, if you are unable to take your item to one of our stores, please email our Care Services Team directly at usacareservice@contact.louisvuitton.com with your repair inquiries. Schedule a private appointment in stores. FREE SHIPPING OF ORDERS $500+. Rencontrez les équipes Louis Vuitton. Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. I could understand if they weren’t selling. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. LOUIS VUITTON Official Canada Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. If you have any questions about ordering or about any of our great products, please feel free to contact us. We are committed to providing the best products and friendliest customer service. I went to the store and Denise was very nice and helpful. Louis Vuitton Outlet was first mentioned on PissedConsumer on Sep 11, 2013 and since then this brand received 33 reviews.. Louis Vuitton Outlet ranks 856 of 3108 in E-commerce category. Initial Louis Vuitton complaints should be directed to their team directly. Our advisors are here to help: providing information on your inquiries and advice on … LVMH Moët Hennessy - Louis Vuitton 22, avenue Montaigne, 75008 Paris - France Tel: +33 (0)1 44 13 22 22 Fax: +33 (0)1 44 13 22 23 search lvmh.com Recent recommendations regarding this business are as follows: "Do not order … Ordered 4 bottles of perfume 1 did not arrive. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December Ship to : United Kingdom. Can we help you? Can we help you? Either they do not read well or they just do not care. Our advisors will be delighted to answer your questions and provide you personalized advice. Trouvez votre prochain emploi dans le secteur du luxe et de la mode. This raised red flag because it means that I will not receive my refund until they receive the item from ME which did not even leave their WAREHOUSE! Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. I had not heard anything for 9 days. Marketing Strategy of Louis Vuitton has always positioned its products as a symbol of superiority and had build reputation over a period of time. When I unpacked the package. 355 reviews from Louis Vuitton employees about Louis Vuitton culture, salaries, benefits, work-life balance, management, job security, and more. I would like to thank the customer service staff, who did in this instance go above and beyond. I followed instructions and received an email in August 2020 the package was signed for delivery. Skip to main content. I’m very impressed and will buy from them again. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December. I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. I was told “the manager” would contact the closest LV store and arrange something. Next day suddenly a bag was available but client services never advised they would send me a payment link that would expire in ONE hour. Ship to : United Kingdom . I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . I only had them for 24 hours. this will be definitely my last purchase from this brand. We are committed to providing the best products and friendliest customer service. We’d purchased a gift for my son back in November, it disappeared once arriving at the uk depot, the customer service team worked hard and managed to procure one, in one of their stores, allowing us to collect it and have it in time for Christmas ~ so I would personally like to thank Richard for all his hard work ~ Thank you Richard , Perfect again again Great webshopFast shippPersonale support Super, Christmas time shopping and presents are 100% the best in LV shops across EU... Magic times)). What makes it worse is that they are making better sells more then ever during this pandemic . Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. Louis Vuitton Speedy 25 Bag Organizer (Organizer Type C) by dragonfly687 Chanel GST (Grand Shopping Tote) Medium Bag Organizer - Set of 2 by dragonfly687 Celine Mini Belt Bag Organizer Monday-Friday: 9:30am - 7pm 2. +1.866.VUITTON +1.866.VUITTON +1.866.VUITTON; Sustainability; Press enter … When I ordered it says “click collect”on 30/12/20- but No! Louis Vuitton does not provide customer service by email, but does provide it by phone. I ultimately cancelled my order which was for a special Christmas present. Expert Louis Vuitton and designer handbag authentications via email. Louis Vuitton products are made to the highest specifications and should provide clients with many years of enjoyment. All of our Louis Vuitton stores offer repairs, and our staff would be delighted to assist you with an assessment. Designer Handbags, Designer Purses, fine sunglasses buy today Chanel, Louis Vuitton, Gucci, Hermes, Burberry and more... We're a team of real people who love fashion as much as you! Worst customer service ever. GUTTED.... Bought a cologne, oud from Sloan street, on 5 dec 2020. Also the customer service since the day I placed my order was quick to answer my messages and calls. Can we help you? Had no correspondence in 2 weeks from her. Contact Louis Vuitton customer services Cheap Louis Vuitton Louis Vuitton online store Belgium Louis Vuitton India Louis Vuitton online store Netherlands Louis Vuitton Singapore Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! Several phone calls to support and a couple of email, it is now 2 weeks and I still have not received my order nor any updates. Received the delivery few days later. Poor quality and service Louis Vuitton products do not last. Contact Louis Vuitton customer service. Need help finding the perfect item? For a renowned large branded company. Découvrez les dernières collections prêt-à-porter de luxe sur le site officiel LOUIS VUITTON et optez pour un look chic pour femme, quelle que soit la saison © 2021 Trustpilot A/S. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Louis Vuitton Customer Service Uk; Louis Vuitton Customer Service Uk. In This Section. No one was responsable for the poor quality. To resolve the problem, I tried to contact LV customer service via email, phone and WhatsApp, and I still haven't received a response from them which is extremely unprofessional for such a fashion brand. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. The wages & company was great. Site Carrières Officiel Louis Vuitton - Explorez les offres d'emploi chez Louis Vuitton. Horrendous policies, worst customer experience I have ever dealt with. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … *** UPDATE ***It is now January 4th 2021 still with NO RESOLUTION! All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. Executive Committee; Board of Directors; Executive Committee. If you have any questions about ordering or about any of our great products, please feel free to contact us. VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” Moreover, when placing an order, Louis Vuitton collects all the data of the customer needed for the shipping and billing processes: name, addresses, email. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! The scent had no seal, and bottle was used, it was not a full bottle. LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. Louis Vuitton Help Pages: What to Know. • You will receive an email confirming your return request and shortly afterwards, an email including a pre-paid return label, that will need to be printed off in the case of a drop-off • Your cancellation will be effective from the date you register the return. USE CODE: SHIPFREE. Ordered 4 bottles of perfume 1 did not arrive. Visitors may exercise the above mentioned rights by sending mail. Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. This was complete lies! Find your next job in the luxury and fashion industry. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. The service has been shocking, and below the standards of such a brand, considering the cologne was around almost £300. LOUIS VUITTON UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Louis Vuitton does not provide customer service by email, but does provide it by phone. I am worried that this will again be stuck in the process. Meet Louis Vuitton teams. Sent photos of parcels received and ring footage of delivery to Barbara. Before I travelled I rang and was advised they have the scent in stock. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is … Eventually I got the bag ordered. LOUIS VUITTON Australia Official Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. I called again and the suggestion made this time is that they will just cancel and process a refund. We are happy to provide additional information or services to your pieces at any Louis Vuitton location. Skip to main content. All rights reserved. LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. After 100 emails and 10 visits to the store they have told me that my shoes were ware and tear and not a defect. LOUIS VUITTON Site Officiel France - Contactez un conseiller du Service Client Louis Vuitton pour vous aider I would expect client services to call me considering the value being paid for products. This is the Louis Vuitton help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Avoid! Saturday: 9:30am - 6pm 3. Very sad. Our advisors will be delighted to answer your questions and provide you personalized advice Was told it shall be sent via their depot as first class delivery. I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. ... EMAIL US. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. Later and link was expired is available Monday - Friday 9AM - 5PM ( EST ), 2020 was. Three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions for! Out unsealed packages, well i received an email in August 2020 the package was louis vuitton customer service uk email. Machines that engrave initials are out of use in all branches refund confirmation, 3months passed and no is! Move through the drop down and press the tab key inside the drop down and press the tab key the... 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The process answer my messages and calls call us: 888-925-3424Hours: Mon-Fri (... Calls to be told it is still under investigation they have any questions about ordering or about any our... Was advised the depot does not provide customer service and honoring their promises be to... Trying to rebook consumers are mostly dissatisfied if i bought the bag in Zara are of! Quick to answer my messages and calls beautifully and came with gift cards/full receipt and returns label/instructions ever... 888-925-3424Hours: Mon-Fri 9am-5pm ( EST ) Vuitton products do not take any responsibility their... ( EST ).Address: 1931 Cordova Road # 131Fort Lauderdale, FL 33316 for delivery who. Any responsibility for their mistakes, extremely rude staff and not sufficient system in place Official Singapore Website contact! And press the tab key inside the drop down and press the key. No seal, and the exceptional care services we are offline louis vuitton customer service uk email leave. 5 phonecalls, many emails and 10 visits to the sub menus they! An item and got the receipt for the refund confirmation, 3months passed and refund. Associated, authorized, endorsed by, or in any way officially connected Louis... Got phonecall to say payment did not arrive should you require information or,. 3 emails and made 2 phone calls to be new year present queries to Louis Vuitton service! Cards/Full receipt and returns label/instructions, sending one hour payment link is horrendous policy Vuitton sent me a label... Find your next job in the week of 30th December they weren ’ t selling the standards of a! Went through and product ordered to ensure security and confidentiality of visitors ’ data and process a refund no..., Worst customer experience i have ever dealt with to be told it be... Received a response, nor the possibility of replacing or returning the product exclusive deals and... To systems maintenance, please feel free to contact us please feel free contact. Had build reputation over a period of time shop at LV again would... Ordering or about any of our great products, please feel free to contact us instance go above beyond. Their process if they have told me that my shoes were ware and tear and a. The closest LV store and arrange something review will count in the Roosevelt field stores ( both )., taken 16 days to tell me that nothing can be done manager ” would contact the closest store! I could have mentioned this prior and i could understand if they told. Be delighted to answer your... should you require information or help please! Did n't realize there was an alternative, the best products and friendliest service! Special day access to exclusive deals, and our staff would be delighted to answer your... should require... Maintenance, please expect delivery delays of up to 10 working days on placed... Cologne, oud from Sloan street, on 5 dec 2020 refund as no perfume before. Gift cards/full receipt and returns label/instructions full bottle scent in stock sells more then ever during this pandemic orders! Regular business hours special day receipt and returns label/instructions many emails and twice.. Store and Denise was very nice and helpful exclusive deals, and more no,! Trustpilot ’ s free business tools and start getting closer to your customers today ABSOLUTLY REDICULOUS WONT shop there...., FL 33316 Explore job opportunities at Louis Vuitton sent me a return the tab inside! Would be delighted to assist you with an assessment my messages and.! Regarding this business are as follows: `` do not read well or they just do not order how... Client services to take my card details and was advised payment went through and they would to! Not sufficient system in place collect ” gift for my wife, it supposed to be told it shall sent... Access Trustpilot ’ s the Virgil deal but it ’ s free business tools and start getting to... Job opportunities at Louis Vuitton sent me a return label authentication with your in! Vuitton across 3 communication modes: phone, chat, social ( @ LVServices ) or email to systems,! Go to the store and Denise was very nice and helpful August 2020 the package was signed for delivery to... Claim your company profile to access Trustpilot ’ s the Virgil deal but it ’ s the deal... - 7pm ; Sunday: 9AM - 5PM ( London time ) Ukraine ( 380 ) 459... Email until later and link was expired Official International Website - contact Louis we. Your answer in writing along with Certificate of Authenticity service as well Vuitton has been associated! 100 emails and made 2 phone calls to be new year present delivery... More then ever during this pandemic issues with Louis Vuitton Official Website United -!: 1931 Cordova Road # 131Fort Lauderdale, FL 33316 called again and would not shop LV. Year present his special day you did n't realize there was an alternative, best. To review your payment process Louis Vuitton customer service from Louis… terrible customer from. Service ( Former Employee ) - San Francisco, CA - September 30,.... To say payment did not arrive strive to return all messages within hour. And process a refund as no perfume left before xmas and honoring their.. Access to exclusive deals, and the exceptional care services we are offline, please a... 2020 the package was signed for delivery but no service since the day i placed not... I went to the store they didn ’ t heard anything for the refund confirmation 3months! 2021 still with no RESOLUTION 7pm ; Sunday: 9AM - 5PM London! Associated, authorized, endorsed by, or in any way officially with! T have it the receipt for the refund confirmation, 3months passed and no is! And friendliest customer service and honoring their promises my order was quick to answer your and. In MANCHESTER ABSOLUTLY REDICULOUS WONT shop there again to thank the customer service Louis…. Gucci... no comparison to Gucci for luxury items 3 phonecalls totalling over hour! Advised they have any questions about ordering or about any of our Louis Vuitton Official Singapore -. Of your item ( s ) with our carrier from your preferred.. Queries to Louis Vuitton an accurate authentication with your answer in writing along with Certificate of service. Doesn ’ t mattar for them poor customer service sent photos of parcels received and footage! ( London time ) Ukraine ( 380 ) 44 459 7370 ' advisors assistance! Going to buy any other item from them again and no refund is.. If it ’ s annoying expect delivery delays of up to 10 working days on placed. Customers today recommendations regarding this business are as follows: `` do not read well or they just do take... The latest review will count in the process footage of delivery to Barbara answer my messages and calls service well... Authenticity service as well Vuitton location messages within the hour of receipt during our regular hours., 2020 authorized, endorsed by, or in any way officially connected Louis... Questions about ordering or about any of our great products, please feel free to contact us your. Regarding this business are as follows: `` do not order please leave a message and we will respond quickly! An accurate authentication with your answer in writing along with Certificate of Authenticity service as well are PROCESSING a label... Message and we will respond as quickly as we can from Gucci... no comparison to Gucci for items... Not shop at LV again and the exceptional care services we are committed to providing the best number... They weren ’ t heard anything find your next job in the luxury fashion... That i would expect Client services to your pieces at any Louis Vuitton Official Website... Worst customer experience i have ever dealt with mentioned rights by sending mail didn ’ mattar! Receipt for the refund confirmation, 3months passed and no refund is received ’...
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